Terms of Service

Last updated: February 1, 2026

1. Acceptance of Terms

By accessing or using the Sandbox Platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Sandbox Platform provides cloud-based compute resources including:

• Sandboxes: Isolated Linux environments for code execution
• Browser Containers: Remote browser instances (Firefox, Chrome, Chromium)
• Desktop Containers: Full Linux desktop environments accessible via web
• Ephemeral Containers: Short-lived compute instances for batch tasks

These resources are designed primarily for AI agent workloads, automated testing, and development purposes.

3. Account Registration

To use the Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your API keys and credentials
• Promptly notify us of any unauthorized access
• Be at least 18 years old or the age of majority in your jurisdiction

You are responsible for all activity that occurs under your account.

4. Acceptable Use

Your use of the Service must comply with our Acceptable Use Policy. You agree not to:

• Use the Service for cryptocurrency mining
• Conduct denial-of-service attacks or network abuse
• Store or transmit malware or malicious code
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to systems
• Use the Service to harm minors
• Send spam or unsolicited communications

Violation of these terms may result in immediate suspension or termination of your account.

5. Billing and Payment

5.1 Pricing

The Service is billed based on compute usage. Current pricing is available at our pricing page. We may change pricing with 30 days notice.

5.2 Payment Terms

• Usage is billed monthly in arrears
• Payment is due within 30 days of invoice
• We accept major credit cards; enterprise customers may arrange payment by bank/wire transfer
• All fees are non-refundable unless otherwise stated

5.3 Cost Controls

You may set spending limits through the dashboard. We will notify you when approaching limits but are not liable for charges incurred before notifications are received.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Key points:

• You retain ownership of your data and code
• We process data only to provide the Service
• Sandbox contents are isolated and encrypted
• We do not access your containers except for support or security purposes

7. Intellectual Property

7.1 Your Content

You retain all rights to code, data, and content you upload to the Service. By using the Service, you grant us a limited license to host and process your content solely to provide the Service.

7.2 Our Service

The Service, including its software, design, and documentation, is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.

8. Service Level Agreement

Our uptime commitments and service credits are detailed in our Service Level Agreement. In summary:

• 80% monthly uptime commitment for the control plane
• Service credits for qualifying downtime
• Exclusions for scheduled maintenance and force majeure

9. Limitation of Liability

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload or generate through the Service

11. Suspension and Termination

11.1 By You

You may terminate your account at any time through the dashboard. You remain responsible for all charges incurred before termination.

11.2 By Us

We may suspend or terminate your access if:

• You violate these Terms or the Acceptable Use Policy
• Your account is delinquent for more than 30 days
• Required by law or to protect the Service

We will provide notice when possible, except in cases of serious violations.

11.3 Effect of Termination

Upon termination, your access to the Service will cease. Your data will be retained for 30 days before deletion, unless legally required otherwise.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be resolved in the courts of New Zealand. Enterprise customers may request a jurisdiction-specific order form — contact legal@ab0t.com to discuss governing law requirements for your organisation.

14. General Provisions

• Entire Agreement: These Terms, along with the Privacy Policy, Acceptable Use Policy, and SLA, constitute the entire agreement.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any provision does not constitute a waiver.
• Assignment: You may not assign these Terms without our consent.

15. Contact

For questions about these Terms, contact us at:

• Email: legal@ab0t.com
• Address: New Zealand (address available on request)